Understanding Technology-Integrated Work Through the HRD-Care Model: Evidence from a Multigenerational Caregiver Qualitative Study
Paper Title: Understanding Technology-Integrated Work Through the HRD-Care Model: Evidence from a Multigenerational Caregiver Qualitative Study Authors: Brandy Dial, University of Texas at Tyler, USA Abstract: Digital technologies are now central to how learning facilitators coordinate work, sustain participation, and demonstrate reliability in technology-integrated environments. For those with multigenerational caregiving responsibilities, technology simultaneously enables continuity and intensifies coordination demands. Guided by the HRD-CARE model—which conceptualizes caregiving through care-role complexity, temporal–emotional load, and the employment interface—this qualitative study examines how learning facilitators use digital tools to sustain full-time employment while navigating competing caregiving obligations. Findings show that technology functions as continuity infrastructure, supports boundary work through digital coordination, and contributes to developme...